Cancellation & Refund Policy

 

1. Class Cancellations by Participants

• If you need to cancel your class booking, please notify us at least 48 hours in advance to be eligible for a refund or rescheduling.

• Cancellations made less than 48 hours before the class are non-refundable but may be rescheduled at our discretion.

• No-shows or last-minute cancellations (less than 24 hours before the class) will not be eligible for a refund or reschedule.

 

2. Rescheduling Policy

• You may request to reschedule your class once (subject to availability) if you inform us at least 48 hours before the scheduled time.

• Rescheduled classes must be attended within 30 days of the original booking.

 

3. Class Cancellations by Joel’s Bakery

• In rare cases, if we need to cancel a class due to unforeseen circumstances (e.g., low enrollment, technical issues, instructor availability), you will be offered:

  • A full refund, OR

  • The option to reschedule for another date.

• We will notify you as soon as possible if a class is canceled.

 

4. Refund Policy

• Approved refunds will be processed within 5-7 business days to the original payment method.

• Transaction fees (if any) charged by payment processors are non-refundable.

 

5. Late Arrivals

• If you arrive more than 15 minutes late, participation may not be possible, and refunds/rescheduling will not be provided.

 

6. Special Conditions

• If you experience an emergency, please reach out to us, and we will assess refund or rescheduling requests on a case-by-case basis.

 

7. Contact Us

For cancellations, rescheduling, or any concerns, contact us at: 📧 Email: chefjoeldsouza@gmail.com 📞 Phone: +91 98338 44410